Beginner

Managing devices and licences

Check your seats, change roles, reuse learner seats, pair headsets for users, and track activity.

4 min readWeb PortalUpdated Oct 2026
01

How many accounts you have

Check your seats

Your subscription includes seats for four roles: learners, trainers, admins, and observers.

  1. Open Invite New Users in the Web Portal.
  2. Open the Role dropdown.
  3. You'll see how many seats are included and how many are used.
Role dropdown showing seats used and included
02

Change someone's role

Any time

  1. Go to the Users tab.
  2. Search for the user and open their profile.
  3. Select Edit User's Role at the top right.
  4. Choose the new role and select Save.
Edit role options on a user profile
ℹ️
Inviting new people?

See Inviting users to InvolveXR.

03

Reuse learner seats

Seats move with your cohorts

Learner seats aren't tied to one person. Rotate them between terms or cohorts, such as one group this semester and a new group next semester, so no licence goes unused.

When you're ready to switch learners, contact your Lumeto Product Specialist and we'll reassign the seats.

Diagram of seats moving from one semester group to the next
04

Pair a headset for a user

Admins and trainers can do this

  1. Go to Users and open the learner's profile.
  2. Select Add Device to User at the top right.
  3. Launch InvolveXR on the headset to get the pairing code.
  4. Enter the code and select Pair.
Pair Device for user window in the Web Portal
05

Review a user's activity

On the user's profile

Devices

Which headsets are paired, with device names and pairing dates.

Last access

When they last joined a session.

Sessions

A chart and full list of their sessions, with results for each.

User profile with a sessions chart on a monitor
Use this to
  • Track usage
  • Spot inactive devices
  • Manage turnover between VR stations
🔑

Your seats are under control.

Run your first live session.

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See results
Reviewing results and analytics
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