Intermediate

Writing an AI patient prompt

The patient prompt decides how your AI patient talks, feels, and reacts. Here is how to write one that keeps the learner in charge.

6 min readWeb PortalUpdated Oct 2026
Release 18What's changed on this pageEverything new →
01

Why the prompt matters

Updated

Prompts drive the case

What the patient says, and when, shapes how learners progress.

  1. Use natural language and varied phrasing.
  2. Write the way patients really talk, with character and emotion.
  3. Add hints if useful, such as "If the learner hasn't asked about allergies…"
Educator writing a patient prompt on a laptop
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Writing for a phone call?

The new phone caller is shaped the same way as a patient: who they are, what they know, and how they act. See Adding a phone call to a case.

02

1. Patient background

Set the foundation

Start with who the patient is. Include:

Identity

Full name, age and date of birth, and gender identity or pronouns if relevant.

Health

Medical history, current medications, and allergies.

Social context

Living situation and family dynamics, such as living alone or caregiver stress.

Illustration of a clinician reviewing a patient chart
"Your name is Raymond Ellis. You are a 72-year-old man with a history of COPD and Type 2 Diabetes. You live alone in a senior housing complex and your daughter visits occasionally. You are allergic to penicillin."
03

2. Tone, emotion, and speaking style

Tell the AI how the patient sounds and how their mood changes.

Voice

01

"Speak with a soft, hesitant tone."

Triggers

02

"Respond calmly but grow agitated when the nurse brings up family."

Shifts

03

"You are cooperative at first, but become defensive if asked about substance use."

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Think about the arc

Does the patient start open and become closed off? Are they anxious, angry, or confused? Write that change into the prompt.

04

3. Behaviour rules

Firm rules keep the learner driving the conversation.

Response gating

"Do not list symptoms until specifically asked."

Initiative control

"Do not speak unless the learner starts the conversation."

Escalation cues

"If the learner seems dismissive, begin to shut down emotionally."

05

Add conditional triggers

Conditional prompts reveal information only when the learner asks for it, so the AI never has to lead.

  1. Set a clear trigger, such as a keyword or question.
  2. Write the exact response you want.
  3. Tie it to your clinical objective.
"When the learner asks about the location of pain, respond: 'It's a sharp pain in the lower right side of my abdomen.'" (An appendicitis case.)
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Track it on the checklist

Add checklist tokens to the bottom of the same prompt to tick items off automatically. See Customizing the assessment checklist.

06

Use the patient prompt generator

Our optional guided form walks you through background, tone and emotion, behaviour rules, and conditional triggers. The finished prompt is emailed to you, ready to paste into the Scenario Patient Prompt field.

Scenario Patient Prompt Customization Generator form
Fill in the guided form
Email with a generated patient prompt
Your prompt arrives by email

Open the prompt generator

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Your patient has a voice.

Now set up how you'll assess the learner.

Next
Customizing the assessment checklist
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Building a case
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